Frequently Asked Questions
We’ve compiled the most common questions from our customers and provided answers to help you. Explore our FAQ section to find the information you need.
Is Auréle safe for all skin types?
Absolutely. Auréle is designed with hypoallergenic blades that are safe for all skin types, including sensitive skin. Enjoy a smooth, irritation-free experience every time you use it.
Does Auréle help reduce hair growth over time?
Yes, Auréle not only removes hair but also reduces its thickness and density with consistent use. Over time, you’ll notice lighter regrowth, resulting in easier and less frequent maintenance.
Can Auréle handle hard-to-reach areas?
Auréle is built with a flexible, ergonomic design and advanced dual-head technology, making it effortless to navigate even the most difficult-to-reach areas. It adapts to your body, ensuring thorough and easy hair removal.
Is Auréle suitable for thicker, coarser hair?
Yes, Auréle excels at removing thicker and coarser hair. Its powerful triple-blade system easily tackles even the most stubborn hairs, while maintaining a gentle and comfortable experience for your skin.
How does Auréle enhance my skin's appearance beyond just hair removal?
Beyond hair removal, Auréle improves skin texture, leaving your skin smoother and more radiant. Regular use gradually reduces hair thickness and promotes a natural glow, elevating your skincare routine.
Can Auréle be used in shower?
Yes, Auréle is fully waterproof, allowing you to safely use it in the shower. Its waterproof design adds convenience and flexibility to your grooming routine, giving you the freedom to remove hair wherever you feel most comfortable.
What sets Auréle apart from other hair removal devices?
Auréle stands out due to its innovative triple-blade system and ergonomic dual-head design, which provide precise, effortless hair removal. Plus, its ability to reduce hair thickness over time makes it a superior solution that goes beyond ordinary hair removal tools.
Can I use Auréle on my face and bikini area?
Yes, Auréle is versatile enough for use on the face and bikini area. Its advanced triple-blade system ensures gentle, effective hair removal, even in these delicate regions, without causing irritation.
How long does it take to see a difference in hair growth?
Many users notice a significant reduction in hair thickness within just a few weeks of regular use. Auréle makes hair regrowth lighter and smoother, resulting in a long-term improvement in your grooming routine.
What is the warranty period for Auréle?
Auréle comes with a one-year warranty that covers any manufacturing defects. We also offer a 90-day money-back guarantee, allowing you to try Auréle risk-free and experience its benefits with complete confidence.
How long does shipping take?
Shipping times vary depending on your location. Generally, orders are delivered within 24 hours. You’ll receive a tracking number once your order is on its way.
How can I contact customer support?
You can reach our customer support team via email at support@my-lumei.com, or by using the contact form on our website. We’re here to help with any questions or concerns you may have.